Frequently asked questions
How Your Product Comes to Life
Simply choose your product, upload your pet’s photo or your design, and customize it with our easy-to-use editor. Once you’re happy with the preview, add it to your cart and proceed to checkout.
Our design team carefully reviews and prepares your artwork to make sure it’s print-ready. You’ll see a proof before printing so you know exactly what to expect.
Production usually takes 2–4 business days, depending on the product type and level of customization. We always keep you updated during the process.
We use high-quality methods like sublimation printing, DTG (Direct-to-Garment), and heat transfer to ensure vibrant colors and long-lasting designs.
Yes, as long as your product hasn’t gone into production yet. Contact our support team right away if you need adjustments.
Every item is carefully packed to prevent damage during delivery, so it reaches you in perfect condition, ready to enjoy or gift.
Yes! You can check our gallery or customer reviews section for real examples of how other pet lovers brought their ideas to life.
Support
Frequently asked questions
At Dog Cat Goodies in London, we make it easy to bring your ideas to life. With our free design assets, you can create custom clothing that perfectly reflects your style and love for pets—simple, fun, and unique.
Any questions
Info@dogcatgoodies.com
Yes! We provide easy-to-use design tools and free design assets so you can create personalized clothing featuring your dog, cat, or any pet.
Not at all. Our platform is beginner-friendly. You can choose from our pre-made templates, clipart’s, and fonts to design unique pet-themed clothing with just a few clicks.
You can design t-shirts, hoodies, tote bags, and more—all personalized with your pet’s portrait, name, or your favorite pet quotes.
Absolutely! Upload a photo of your dog or cat, and we’ll help you turn it into a professional design for your clothing.
Yes, all the design assets we provide—icons, graphics, and fonts—are completely free to use for your custom clothing order at Dog Cat Goodies.
Yes! While we’re based in London, we deliver across the UK and also ship internationally so pet lovers everywhere can enjoy their custom creations.
Support 24/7
Frequently asked questions
Yes! Our support team is available around the clock to assist you anytime.
You can reach us via live chat, email, or phone—whichever is most convenient for you.
Absolutely! Our team is ready to guide you with design uploads, customization, and order details.
Yes, we provide real-time updates and help resolve any delivery concerns.
Yes! Our service runs 24/7, including weekends and public holidays.
No worries—our team is here to support you before, during, and after your purchase.
Perfect Gifts for Pet Lovers in the UK
From mugs to t-shirts, create unique pet-themed gifts that bring smiles.
